Understand how your guests travel and deliver improved customer experiences. The hi Intelligence app transforms your data into intelligent, actionable insights in real-time. Analyze and understand guest preferences and trends to optimize strategies and increase business opportunities.
Discover our key features:
// 360° View of Guest Behavior:
Build real-time guest profiles that can be shared across multiple properties to fully analyze and understand your guests. Through insights on guest stay behavior and spending history, hi Intelligence enhances the guest experience and optimizes spend.
// Guest Review & Reputation Management:
hi intelligence retrieves guest reviews from no less than 80 different platforms. Response-tracking mechanisms monitor your online reputation to allow efficient reputation management. Interact with reviews efficiently and in a timely manner.
// Enhance Operational Efficiency with Key Metrics:
Interactive dashboards are integrated with Property Management Systems (PMS) and Internet Booking Engines (IBE) to provide an overview on total revenue, guest reviews and brand reputation. Manage profiles from one central module, develop personalized strategies and drive greater profitability.
hi Intelligence is a user-friendly platform developed by hi Inc. that innovates smart IoT technology solutions for better hotel support and customer experiences. The platform tracks real-time data to understand the drivers that draw customers, direct bookings and guest behavioral preferences.